Changing your TurtleApps plan is simple and takes effect immediately. Here's everything you need to know about upgrading or downgrading your subscription.

Upgrading Your Plan

To upgrade to a higher tier plan:

Go to Settings → Billing
Click "Change Plan"
Select your new plan
Confirm the change

Upgrade Plan Interface

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What Happens When You Upgrade

New features are available immediately
You're charged a prorated amount for the remainder of your billing cycle
Additional ticket quota is added to your account
Team member limits are increased instantly

✨Prorated Billing

When you upgrade mid-cycle, you only pay the difference for the remaining days. Your regular billing date stays the same.

Downgrading Your Plan

To move to a lower tier plan:

Go to Settings → Billing
Click "Change Plan"
Select your new plan
Confirm the change

What Happens When You Downgrade

Change takes effect at the start of your next billing cycle
You keep full access until then
Unused tickets don't carry over
You may need to adjust team members if exceeding new limits

⚠️Before You Downgrade

Make sure your usage fits within the new plan's limits. Check your project count, team size, and ticket usage before confirming a downgrade.

Plan Change FAQ

Can I change plans at any time?

Yes, you can upgrade or downgrade at any time from your billing settings.

What happens to my data when downgrading?

Your data is never deleted. However, you may lose access to certain features until you upgrade again.

Is there a contract or commitment?

No long-term contracts. All plans are month-to-month, and you can cancel or change at any time.

Upgraden & Downgraden